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ComBank Digital

Online banking made simple

ComBank Digital is the Digital arm of the Bank and all banking services would be developed and offered around this facility in future. This platform is enriched with an attractive user interface and seamless transaction processing engine. 



‘ComBank Digital’ is offered through a responsive web application and two native mobile applications which enables access across all devices such as Desktop PCs, Laptop Computers, Tabs and Smart Phones. It consists of internationally recognized user security features with industry standards and a vast range of services.

The Essentials

  • Online self registration 

  • Stable & secure access 

  • Instantaneous transactions 

  • Seamless connectivity on any device

‘ComBank Digital’ has its own mobile application which allows you to handle your finances swiftly and securely on the go. The mobile application is compatible with both iOS and Android operating systems, and complies with international standards and best practices adopted to provide utmost user security.

Enhancing the user convenience, ‘ComBank Digital’ features a range of built-in options that allow you to customize your digital banking preferences, on your own without the assistance of a bank agent.

This single digital platform provides seamless transactions across all devices including Desktop Computers, Tablet Computers and Mobile Phones.. Any Commercial Bank account holder who has not already registered can register themselves online for this facility 24/7 and enjoy its features without visiting a branch.

'ComBank Digital' offers services such as checking balances of Current Accounts, Savings Accounts, Investments, Loans and Credit Card accounts and transactional activities such as applying for Fixed Deposits, instant payments across the banking network, share trading settlements etc can be carried out securely.

‘ComBank Digital’ also supports bill payments to more than 68 entities in nine categories such as Telephone, Electricity, Water, Credit Cards, Insurance, Pay TV, Education, Schools and Rates.

Eligibility

Any customer who operates an account (Sole / Joint) in Commercial Bank.
 

Features

  • Access via Smart Phone /Tab/ Web
  • Biometrics Login Access
  • Self-registration for Personal accountholders
  • Username password auto-recovery/Self-unblock facility
  • Device registration for secure login & device management
  • Quick access through widgets to access available balance/ upcoming payments and templates
  • Changing Username / Password
  • Selection of alert & setting up of alert delivery methods
  • Exchange rate inquiry with graphical presentation of fluctuations
  • Dash board view of all accounts maintained under a single CIF
  • Transaction history view of Current/Saving accounts & Cards with holds/ pending transactions
  • View issued & deposited cheque images
  • Accounts statement download in PDF format
  • Option to instruct the Bank to stop generating printed statements
  • View upcoming/ scheduled payments & modify as necessary
  • Bill payments with real time updates depending on the capability of the biller
  • Fund transfer between own accounts
  • Intra Bank fund transfers with real time update
  • Domestic bank fund transfers with real time credit to beneficiary account
  • International fund transfers with option to upload the supporting documents
  • Bill payments & Fund transfers can be scheduled for a future date
  • Own Credit Card settlement
  • Intra Bank third party Credit Card settlement
  • Other Bank card settlements could be done via Domestic Fund Transfer option
  • Investment in Fixed Deposit
  • Set up savings objective
  • Setup recurring / repeated payments & transfers
  • Creation of payment templates/ manage templates
  • Registration of frequent beneficiaries
  • Manage own accounts - Exclude/Inquiry only/Transaction only/No restriction
  • Assign nick names to accounts
  • Cyber receipts can be shared via email/ any other form eg: WhatsApp
  • Order cheque book to be collected at branches
  • Request Bank drafts
  • Send secured message to bank with attachment/ reply with History
  • View messages from Bank
  • Cash advance from a Credit Card
  • Block Credit/ Debit Cards
  • Request replacement cards for blocked cards
  • View linked accounts to Debit Cards
  • View assigned limits on Debit/Credit cards

Offline Features 

  • Exchange Rates
  • Interest Rates
  • Branch/ ATM locator
  • Contact Information
     

Rates & tariffs

Joining fee and first year annual fees are waived off.

Rs 500.00 from second year onwards.
 

Documents required 

You can enrol to 'ComBank Digital' online without submitting any documents to the Bank.

However, if you want access to your joint account, you need to hand over a request letter signed by all parties to the account to grant permission to access the account using 'ComBank Digital'.

You may use the Bank’s standard common service application (signed by all parties) for this purpose.


'ComBank Digital' demos

Web demos

     

 
Mobile app demos

     

 

For further details & support please contact

Hotline : +94 112 353 984

Email : digitalbanking@combank.net

 

Self registration guide »

User manual »

Terms & conditions »

 

Terms & Conditions apply
Details and terms & conditions mentioned in this page may change from time to time. Please contact the nearest branch for prevailing details and terms & conditions. 

Register for 'ComBank Digital'

Who can apply

Any eligible customer who operates an account (Sole / Joint) in Commercial Bank.

Minor account holders can get register to 'ComBank Digital' with inquiry only functions.

 

Important 

If the details you entered for the registration does not match or have not been updated with the Bank, you will be requested to update the information by submitting a written request to your account holding branch. You may self-register for 'ComBank Digital' once the information is updated with the Bank.

 

Self registration demo

How to register 

Go to 'ComBank Digital' Login Page and click ‘Enrol to ComBank Digital’.

Step 1 --> Enter NIC and one of your Bank Account Numbers. Tick CAPTCHA and click Next.

Step 2 --> Enter your Mobile Number. Format: +947XXXXXXXX and click Next.

*You will receive a Verification Code to your Mobile phone*

Step 3 --> Enter the Verification Code and click Next.

Step 4 --> Enter a Username of your choice. Read the instructions on screen on how to choose a username.

Step 5 --> Enter a Password of your choice. Read the instructions on screen on how to create a password. Re-enter the password to confirm and click Submit.

When you complete these steps successfully, you will be taken to your 'ComBank Digital' Home Page. You will also receive an email/sms confirming the registration.

An agent from the Bank will call for a quick verification and enhance your access level to let you enjoy the full range of 'ComBank Digital' services.

Apply now

Register online