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Mobile Re-load

Re-load your mobile directly

though your account

Dont run from one shop to another when you need to top-up your phone. Life is much easier than before, when you have this unique top-up facility from Commercial Bank.

Simply send an SMS to Commercial Bank and your phone will be topped up instantly.



 

The Essentials

  • Get your PIN number and get started
  • Available for Mobitel pre-paid, post-paid connections and Dialog prepaid connections
  • Available 24 hours a day.

 

Mobile Re-load is a mobile re-charge and bill payment facility offered through your bank account. You can recharge and pay your bills through a SMS when you have registered for this service.


Eligibility

If you are over 18 years of age and have a Commercial Bank Account, you can enrol for this service

 

Registering for Mobile Re-load

Just fill in a mobile Re-load application available at our branches and hand it over to your branch. Please submit your national identification card or passport/driving license and proof of your mobile connection with the application.

 

Using Mobile Re-load

Once you get registered by submitting a duly completed application, you will receive a four (4) digit (PIN) within one hour via a text message to your phone.

Relevant menu for Top-up would be downloaded by Mobitel for Mobitel subscribers. This is applicable only for Mobitel customers

 

To re-load,

Dialog,Airtel, Hutch and Etisalat subscribers can send a SMS to 8823 as follows: (PIN) number followed by a space 'Rs' and the amount - Ex: 1234 Rs453

Mobitel subscribers – You can use Commercial Bank Mobile Re-load - for prepaid or Commercial Bank Mobile Bill Payment for postpaid This facility comes in the financial menu in My Mobitel option

You will receive a confirmation via SMS on all successful transactions.

Your prepaid phone will be topped up with the re loaded amount instantly

This facility is available around the clock, 365 days of the year

Note This facility would not be available for roaming clients

 

Applying for a new PIN number

If you have forgotten your PIN please send us a signed request in order to re set your PIN .

You may fax us the letter to 011-2430730 or you can hand it over to your branch.

Please inform us to deactivate the facility immediately if you lose your phone or the SIM. If your phone number is not changed, you could use the same PIN. If you are a Mobitel user your might have to get the financial menu downloaded again.

If you wish to change your phone number please inform your branch your new number and make a request through the branch to delete the old records.

 

Troubleshooting

If you are unable to top up your phone via mobile Re-load, it can be due to one of the following reasons.

  1. Your phone may not have adequate credit to send the SMS
  2. Your SMS format may be incorrect
  3. You may have too many messages in your Inbox
  4. Lack of funds in your Commercial Bank account

In such a case please check again to rectify the issue or call us for assistance on 0772 353 353/ 0717 353 353 / 0727 353 353 / 0757 353 353

 

Terms and Conditions - Mobile Re-load >>

 

Terms & Conditions apply
Product information and terms & conditions are subject to change from time to time. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.

Register for Mobile Re-load

Who can apply

If you maintain an account with Commercial Bank and a Dialog, Airtel, Hutch, Etisalat or a Mobitel subscriber you can apply for this facility.

How to apply

Dialog,Airtel, Hutch and Etisalat subscribers can send a SMS to 8823 as follows: (PIN) number followed by a space 'Rs' and the amount - Ex: 1234 Rs 453

Mobitel subscribers – You can use Commercial Bank Mobile Re-load - for prepaid or Commercial Bank Mobile Bill Payment for postpaid This facility comes in the financial menu in My Mobitel option

Apply now

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