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23-05-2022 News & Events

Q+ Payment App now enables payment of dues on credit cards of other banks


Users of Commercial Bank of Ceylon’s popular Q+ Payment App can now settle the outstanding due on credit cards issued by other banks via the in-app Bill Payments option, in addition to settling dues on credit cards issued by Commercial Bank.

This significant enhancement in functionality makes it possible for credit card holders to settle their monthly statement balances from anywhere and at anytime and have their credit card accounts updated in real time, the Bank said.

Commenting on this latest development, the Chief Manager of Commercial Bank’s Card Centre Mr Nishantha De Silva said: “We are constantly looking at ways to maximise the versatility and convenience offered by technology-based products and services. As a result, the Q+ Payment App periodically receives upgrades that enhance its value to users. The facility to settle dues on credit cards of other banks is one example.”

Customers can enjoy this facility in three simple steps via their smart phones after downloading the Q+ Payment App from the App Store or Google Play Store, signing up by filling in the required details such as User ID and e-mail and creating a Q+ Payment App account. Credit card bills can be settled by linking Debit or Prepaid Cards to the App, clicking on the ‘Bill Payment’ menu on the App, and selecting the ‘Cards’ tab.

Q+ Payment App users can also save their recurring credit card bill payments under the ‘Favourites’ tab to avoid re-entering billing account numbers. Since a Personal Identification Number (PIN) is required to authenticate bill payments, the entire process is hassle free and secure.

The App already enables users to make in-app bill payments in twelve categories such as data reloads, pre-paid and post-paid mobiles, fixed telephone lines, utilities, water and electricity (CEB and LECO), pay TV bills, insurance premiums, Commercial Bank credit card outstanding, pre-paid cards top-up and Municipal Council Payments.

The Q+ Payment App is the fastest-growing QR app in the country and was the first QR-based payment application to be launched under LANKAQR. The Q+ Payment App is currently the only payment app in Sri Lanka compatible with VISAQR, Mastercard QR and UnionPay QR. In October 2021, the App surpassed the 100,000 registered customers milestone, doubling its customer base in just five months.

Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 938 automated machines in Sri Lanka. Commercial Bank is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.

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