Highlights

‘ComBank Digital’ has its own mobile application which allows you to handle your finances swiftly and securely on the go. The mobile application is compatible with iOS, Android and Harmony OS (Huawei) operating systems, and complies with international standards and best practices adopted to provide utmost user security.

Features

‘ComBank Digital’ is offered through a responsive web application and three native mobile applications which enables access across all devices such as desktop PCs, laptop computers, tabs and smart phones. It consists of internationally recognized user security features with industry standards and a vast range of services.

Enhancing the user convenience, ‘ComBank Digital’ features a range of built-in options that allow you to customize your digital banking preferences, on your own without the assistance of a bank agent.

If you wish to enroll with ‘ComBank Digital'  all you have to do is to submit a duly completed set of applications to reach to Digital Banking Unit through your respective Branch. 

'ComBank Digital' offers services such as;

• Checking balances of current accounts, savings accounts, investments, loans and transactional activities such as instant payments across the banking network
• Share trading settlements etc.
• Corporate payments such as salaries, EPF, ETF and e-government payments to SL Customs, SL Ports Authority, Inland Revenue Dept. BOI payments etc.
  
  ‘ComBank Digital’ also supports bill payments to close to 100 entities including telephone, electricity, water, credit cards, insurance, pay TV, education, schools and CMC rates.

Available facilities

Easy access

• Access via Smart Phone / Tab / Web
• Biometrics login access
• Username password auto-recovery / Self-unblock facility
• Device registration for secure login & device management
• Quick access through widgets to access available balance/ upcoming payments and templates
• Changing Username / Password
• Selection of alert & setting up of alert delivery methods

Account inquiries

• Dash board view of all accounts (Authorized accounts)
• Transaction history view of Current / Saving accounts holds /  pending transactions
• View issued & deposited cheque images
• Accounts statement download in PDF format
• MT940 formatted statements
• Option to instruct the Bank to stop generating printed statements

Frictionless payments

• View upcoming / scheduled payments & modify as necessary
• Bill payments with real time updates depending on the capability of the biller
• Payments to Government Institutions;    
    -Sri Lanka Ports Authority payments    
    -Sri Lanka Customs payments
    -Inland Revenue Department payments
    -Board of Investment payments
    -Employee Provident Fund payments                    
    -Import & Export Control Department payments
    -Sri Lanka Standards Institution (SLSI) 
• Fund transfer between own accounts
• Intra bank fund transfers with real time update
• Domestic bank fund transfers with real time credit to beneficiary account
• International fund transfers with option to upload the supporting documents
• Bill payments & Fund transfers can be scheduled for a future date
• Pre-authorization limit setup
• Multiple user levels for transaction authorization 
• Signature matrix setup for transaction authorization
• Bulk file transactions (One to many, many to many)
• Group payment transactions
• System generated alerts on pending transactions
• High value (RTGS) transaction initiation 
• Setup recurring / repeated payments & transfers
• Creation of payment templates/ manage templates
• Registration of frequent beneficiaries
• Manage own accounts - Exclude / inquiry only / transaction only / no restriction
• Assign nick names to accounts
• Cyber receipts can be shared via email / any other form eg: WhatsApp

Other facilities

• Cheque book orders
• Request bank drafts
• Send secured message to bank with attachment/ reply with History
• View messages from Bank

Offline features 

• Exchange rates
• Interest rates
• Branch/ ATM locator
• Contact information

Rates & tariffs :

Annual fee of Rs 1,000/- charged per user.

Eligibility

Any SME / corporate customer who operates a business account in Commercial Bank can register for this facility.

Benefits

1. Stable & secure access 
2. Instantaneous transactions 
3. Seamless connectivity on any device
4. Faster speed
5. Cost effective

Procedures to apply and to use

Documents required : 

Submit the duly completed set of applications to reach to Digital Banking Unit through your respective Branch. 

Following documents should be duly completed to enroll ComBank Digital 

• Application form for ComBank Digital Business User 
• User Information Form 
• Board Resolution 
• Terms and Conditions 

-Initial set up

Initial set up of the account (Master / Admin User) will be created centrally at Digital Banking Unit. 

-Creation of Additional Users

On behalf of the company, creation of subsequent users will be handled by the Bank.

However, subsequent users can also be created by the master user itself and this facility will be assigned to companies at the discretion of the Bank.

ComBank Digital demos : 

Web demos

• Bill payment >>
  
• Create beneficiaries >>
  
• Template creation >>
  
• Daily limit self-management >>
• Recurring / repeated payments >>
• Credit card transactions >>

Mobile app demos

• Bill payment >>
  
• Create widgets >>
• Add favourite accounts >>
• Domestic payments >>
• ComBank Credit Card payments >>
• Initial login with device registration >>

Contact us for more information and assistance,

Hotline: +94 112 353 353
Email: digitalbanking@combank.net

User Guide - ComBank Digital Business  »

Group Payments  »

Key Facts Document »

Terms & conditions apply

Product information and terms & conditions are subject to change from time to time. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.